Why us
Retailers must offer more delivery options
- One-size-fits-all is not a good strategy with today's e-commerce consumer. Some customers are willing to pay more to get the product same-day, while many are fine with waiting if it is cheaper or free.
- It's time for retailers to offer a wider network of local couriers, white-glove freight carriers, and crowdsourced delivery services.
98% of consumers say shipping impacts their brand loyalty
Margins for omni-channel fulfillment are half of what they are for in-store purchases.
Major Carriers have capacity constraints as the number of Residential deliveries continues to grow. The way to solve this problem is to add additional carriers but you must also be smart about what freight you give certain carriers. The customers location should drive the decision of what carrier to choose.
When you know the customer’s delivery is going to a Residential location, you can pick a delivery option with no surcharge.
All deliveries are not the same. It is the delivery location that determines what it takes to make a successful delivery.
This is where HighlanderTek
comes in
We can help solve shipping problems by providing e-commerce retailers with the data and visibility they need to offer a multitude of shipping options for the way their customers receive their products. At HighlanderTek, we use AI to provide specific location information to automatically decide the optimal shipping method for each e-commerce transaction. We optimize shipping one transaction at a time, saving both e-commerce retailers and their customers money